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Our team

works to impact education

Who are we?

We're former teachers, administrators, architects, instructional designers, technologists and finance execs that have all found a passion for helping communities traditionally underserved by technology.

Our founders


Sarah Chou, CEO

Sarah previously managed a $8.5 million professional development program for all staff in an urban school system serving 24,000 students. Prior to school district administration, she taught in a family literacy program, directed development initiatives for nonprofits, counseled low-income first-generation students for Upward Bound, and organized displaced residents of post-Katrina New Orleans.


Qian Wang, CTO

Qian left a career as a quantitative developer/trader in finance to pursue a path in education. In her volunteer work, she drafted policy recommendations for the Illinois Education Commission on Economic Recovery and led an open data initiative that coordinated with over 30 public agencies to release their data to the public. She is passionate about social justice and building a different type of tech company.

Meet the team

Justin C, Partnerships

Justin graduated from UC Berkeley with a degree in Political Economy. When he is not formulating new recipes for his next big cookout, he's outdoors fishing and playing tennis.

Ben, Engineering

Ben loves making things look neat and orderly. He's usually either wrangling with CSS or tidying his desk up.

Jen, Business Operations

Jen is a former science educator passionate about helping us run efficiently. She’s an avid musician, reader, and sea otter spotter.

Rob, Engineering

A former architect (of buildings), Rob realized he enjoyed fiddling with his computer more than drawing up construction documents.

Lupe, Partnerships

Lupe is always looking for the next adventure that will test her endurance and will. She prides herself on her resourcefulness and would be a serious contender on The Amazing Race! Most importantly, she’s driven by causes that speak to her heart.

Bridget, Customer Success

Bridget is a former educator who loves efficiency, organization and excellent middle school English instruction. She is inspired by her former students, her son and opportunities to strategically rethink systems in education.

Marlon, Customer Support

Marlon has a passion for problem-solving and improving efficiency. Also, he loves discovering new recipes, music, and travel destinations.

Natalie, Customer Success

As a former HR advisor, Natalie has a passion for maximizing the potential of people and processes for an organization. She can be found hiking with her dog, trying new food, or planning her next travel adventure.

Elena, Operations

Elena previously worked in community relations at a nonprofit before joining the team at InformedK12. When she's not working on ways to make a remote working environment better, you can find her skiing, rock climbing or reading and/or writing science fiction in Oakland

Juan, Engineering

Juan recently graduated from UC Berkeley. He likes to chug caffeine, plays video games, competes on Apple Watch, and keeps his teammates up to date on meme culture.

Maya, Customer Support

Maya is a former admissions counselor and academic advisor with a passion for education. She loves exploring the Bay Area music scene, spending time around Lake Merritt, and ant collecting

Lucy, Customer Success

Lucy is a former educator who has also designed educational toys for the classroom. She enjoys color-coded to do lists, traveling to new places, and crafting while listening to musicals.

Serena, Customer Solutions

Serena is passionate about using education technology to create equitable education opportunities for all students and is excited to combine her experience in student success and her passion for technology to drive solutions at Informed K12. Outside of work, she loves to bake and dance, and she hopes to own a corgi some day.

Nick, Customer Success

Nick is a former university administrator with a passion for helping students reach their full potential. He can most often be found soaking up the sun on mountains, beaches, and trails alongside his dog, Sebastian. When not outside, Nick loves to indulge in documentaries, board games, books, and banana milkshakes.

Emily, Customer Success

Emily has spent the last 9 years working with organizations on a mission to get good food into school cafeterias and on family dinner tables through access and education. She is excited to continue working with a mission-driven team, passionate about serving school districts at Informed K12. Outside of work, she enjoys cooking, eating, traveling to see great friends scattered across the country, and the endless entertainment from her kittens Parsnip and Pecorino.

Madison, Engineering

Coming from an economics background academically, Madison decided to pursue software development in order to be able to build things that would help other people

Preeti, VP of Customer Success

With 10 years of experience designing and executing enterprise post-sales solutions at SaaS companies, Preeti is excited to bring her experience to InformedK12 and contribute to the mission of building capacity for education. When not working, you can find Preeti hiking, gardening, or doing puzzles (escape rooms!).

Tim, District Partnerships

Tim has partnered with K12 school districts for more than 20 years. When not focused on work he is a dedicated father and husband and loves the outdoors.

Afonso, Sales Development Representative

Afonso joins us with 8+ years of sales experience within the events industry. When he’s not adding new skills into his sales arsenal you can find him jogging by the beach or binging a new series on Netflix.

Kyle, Engineering

Kyle comes from the Civic Tech world and has a background in Customer Service. He is a life-long creator with a passion for positively impacting lives through code!

Rebecca, Engineering

Rebecca is passionate about using technology to enrich people's lives. When she is not coding, she enjoys sewing and visiting museums.

Randy, Customer Support

My name is Randy Smith. I was born and raised in Brooklyn, New York. I have been in the customer support/customer success space for the last 15 years. I recently worked for a streaming app builder (OTT Developer) as a Support Consultant. Prior to that, I was an Implementation Consultant. I have worked in both corporate and start-up environments. I enjoy helping people smooth out their technological rough edges. In my off time I enjoy carpentry, gardening, and biking. I'm also a guitar player. I have a cat named Mylez whose favorite hobby is sleeping.

Janelly, Customer Sucess

Janelly has spent the last 6 years working with startups vested in education. She is passionate about helping others and enjoys reading, discovering new music, traveling, and seeking adventures.

Heidy, Customer Support

As a former school principal and math teacher, Heidy knows how paperwork can slow down processes and detract from the true work of providing an exceptional educational experience. For this reason, she fell in love with the Informedk12 platform (nerdy, we know!) and is excited to support educators to get back to the important work they do each day. Other nerding out topics? Brunch, children’s books, and instant pot recipes.

Joe, Engineering

Joe has worked as an engineer at fintech, SAAS, and media measurement companies. He loves it when code has tests, enjoys debugging thorny problems, and especially likes building software that has a positive impact.

Kirsten, Revenue Operations

Kirsten joins Informed K12 with 7 years of Revenue Operations experience. She has a passion for process optimization, analytics, and enablement through technology. When she’s not diving through data, you can find her playing volleyball or traveling to see live music.

Vicky, Engineering

Coming from a healthcare background as a former pharmacist, Vicky is currently a software engineer who is passionate about working on impactful applications to improve our quality of life. Outside of work, she loves live music, long walks, traveling, and the holiday season.

Lily, Engineering

Lily has a huge passion for software development done right, with over 10 years in the industry. She is a huge advocate for diversity, equity, and inclusion, and loves working on products that help real people solve real problems to make the world a better place. Outside of work, she loves board games, reading, music, playing the piano, and her cats and dogs.

Gavin, District Partnerships

Gavin joins InformedK12 after working for 5 years in Higher Ed technology, helping universities and colleges support faculty with needs related to their career progression. He’s passionate about SaaS’s ability to help educational institutions operate more effectively and efficiently. In his free time, he enjoys skiing, film, NYC’s stand-up comedy, and supporting Arsenal Football Club.

Michelle, Customer Success

Michelle is a former teacher who has also worked in customer support for ed-tech. She is passionate about solving problems and helping to make the jobs of educators and school districts easier through technology. When she is not working, Michelle enjoys traveling, hiking, music, reading, and spending time with her cat, Oliver.

Gloria, Customer Success

Gloria has a passion for creating a great customer experience via implementations with over 3 years in the industry. She's an advocate for diversity, equity and inclusion. When she's not working Gloria enjoys baking, traveling and spending time with her dog, Chula.

Ashlee, Director of People Operations

After 10 years of running the operations of healthcare facilities, Ashlee transitioned her career in 2019 to focusing on her passion for building inclusive, equitable, and diverse cultures within startup tech companies. When she's not working at Informed K12, you can find her mentoring women in their career growth journey as well as hiking, spending time with friends, and traveling!

Zyaire, Sales Development Representative

Zyaire's number 1 passion is people! When he's not building relationships on the phones you can find him making friends at your nearest Trader Joe's grocery line. He enjoys eating at the latest restaurants and improving his rock climbing techniques at Dogpatch Boulders. Don't be a stranger and say hi if you ever see him in public!

Jose, District Partnerships

Jose has been in sales 10+ years in the EdTech space and has loved every minute of it. When not working he loves to sing Frozen songs with his beautiful daughter, drink beer and a glass of wine with his wife, and woodwork/renovate his house! Also, huge sports/soccer fan " Vamos Madrid! " , Niners, and Giants!

Natasha, Customer Success

Natasha came to InformedK12 after 10 years in community relations and project management for collegiate athletics. She has a passion for organizing and optimizing workflow systems so people can focus on the bigger picture. Outside of work she loves hiking, going on adventures with her husband and hanging out at home in Scottsdale, AZ with her two cats.

Alvin, Customer Success

Alvin is passionate about relationship building, problem-solving, and process improvement. When he's not working you can find him creating playlists, exercising, cooking, or traveling to new destinations.

Jocelyn, Customer Success

Jocelyn joins the team after spending the last 5 years at the San Ramon Valley Unified School District. She has a drive to improve efficiency while creating a seamless customer experience for all districts. Away from work you can find her and her husband either at home in Reno relaxing with their cat, out finding the next new craft beer spot, wandering the Truckee River trail or hanging out at Lake Tahoe.

Danny, Customer Success

Danny brings over 10 years of experience in the nonprofit and education sector where he focused on relationship-building and partnering with stakeholders to achieve their goals. He is passionate about educational equity and using technology as a tool for developing free and just communities. Danny enjoys quality time with family and friends, competitive sports and games, and traveling.

Michael, VP Engineering

Michael is a seasoned Engineering Leader with a passion for games of all kinds: board games, video games, role-playing games, and more! He has family and friends in the education profession and hopes to make life better for educators and administrators everywhere!

Peter, District Partnerships

Peter has been in the Tech industry for 11 years and 8 of them in Ed Tech. He is passionate about simplifying processes for educators and helping make their lives easier. He is a devoted husband and father with his second child on the way. His hobbies are sports, comedy, and being outdoors.

Justin, Engineering

Justin is a mission-driven software engineer who has developed web applications across a variety of industries. He's passionate about cultivating inclusive spaces and can always be found wearing a metal band tee.

Mike, Partnerships and Training

Mike previously worked with schools to assist with copyright compliance and updating their technology. He has a passion for helping others and loves to challenge himself with endurance races and triathlons.

Cherise, Content Marketing

Cherise is a passionate storyteller and advocate for educators. She loves trying new recipes, running, doing yoga, and exploring different neighborhoods in Chicago.

Marcie, Customer Support

Marcie joins Informed K12 with 10 years of supporting clients in a variety of industries. Her superpower is identifying and improving process and product inefficiencies to ensure clients are happy. She loves anything outdoors, baking, gardening, traveling, animals, and spending time with her family.

Dawn, District Partnerships

Dawn joins Informed K12 after spending 7 years in Higher Education SaaS software sales focused on student success and retention.She's passionate about making a difference in the business practices and daily lives of education professionals and creating lasting relationships that ultimately serve our students.Outside of work she loves, running, biking, skiing, SUP and traveling anywhere she can with her husband and two teens. She's always up for a latte and a good chat!

Joanna, Engineering

Joanna was born and raised in Los Angeles, CA. She is passionate about making a positive impact in her community through tech. In her free time she enjoys music, song writing, and art

Alicia, Product Designer

Alicia is a product designer and former 7th-grade teacher focused on serving learners and the education community. She leads the UX of EdTech community, whose mission is to design better ways to support learning. She enjoys living in Southern California with her husband and two sons.

Bethany, Customer Success

Bethany is a former middle school teacher who has spent the last decade at early and growth stage organizations in EdTech, FinTech, and EnterpriseTech. She's excited to bring her passion for architecting world class customer success teams to InformedK12. When not working, you can find Bethany traveling, walking her dog, watching true crime documentaries or volunteering.

Pooja, Engineering

Pooja believes that education can solve most problems, and is passionate about diversity, equity, and inclusion. After working as an engineer in a variety of industries, she is excited to continue her technology journey in the education space at InformedK12. Outside of work, she enjoys playing board games, crocheting, and hanging out with her cat.

Pat, District Partnerships

Pat joins Informed K12 after spending 8 years in EdTech and 10 years as a History Educator in Texas. Pat is a graduate from Baylor University with a degree in Education. When he is not enjoying eating at restaurants, Pat is coaching his son and daughter's sports teams and hanging out with his brothers and sisters.

Amber, Customer Success

Amber is a former elementary school teacher who has a passion for building connections and fostering positive relationships. When she's not working you can find her at Target, outdoors, or spending time with family.

Tracy, Customer Success

With 20 years of SaaS experience, Tracy is thrilled to join Informed K12's implementation team as Sr. Implementation Manager. Tracy is passionate about positive change and eager to work with Districts to ensure their processes and forms are effective and efficient, which will drive success.

Victoria, District Partnerships

After spending most of her career working in Higher Ed, Victoria decided to pivot into EdTech. Here, she’s found a niche in starting conversations that will help schools to solve problems that hinder their ability to focus on what's most important - students. At the root of this niche is her passion for equity in education, and ensuring each student/family has access to opportunities and resources. When not at work, she enjoys spending time with her family, traveling, watching the San Antonio Spurs or New Orleans Saints, coaching volleyball, stirring up some Mexican or Cajun food, and rescuing all the dogs!

Join our growing team

We're looking for talented product, business, support and design professionals that share our passion for education and helping school districts operate at their best.

Work at Informed K12