You understand and agree that data on the Site and within the Services are stored and processed within the United States, and that laws regarding privacy may vary from your local region.
1. Information we collect.
In general, you can browse the Site without telling us who you are or revealing any personal information. If you choose to download resources or request information about the use of the Services, we may require you to provide contact and identity information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide personal information directly on the Site.
If you send us personal correspondence through email, mail, or phone, we may collect and store personal information, such as name, address, email address and phone number. If you register for Informed K12 on another web site or use a web site providing a service for Informed K12 or a web site that helps facilitate your activity on Informed K12, that web site may provide personal information about you and your transactions back to Informed K12.
In addition to cookies, technologies such as clear gifs (aka web beacons), tags and scripts are used by Informed K12 and our analytics partners to help us better manage content on our Site and Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Site visitors and Service Users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages. These technologies are used in analyzing trends, administering the Site, and identifying User movements around the Site. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use third party tracking-utility partners to automatically track information you directly enter, such as email address and name, as well as information indirectly entered, which includes browser information, IP address, and actions taken through use of the Site and Service. We do not tie this information to other personal information collected on Client forms that you fill out as part of the Service. This information is used to improve Site and Service performance and not for marketing purposes.
As part of our Services, our primary purpose in collecting personal information is to provide Clients with a safe, secure online application that enables Users and Account Holders to send, sign and fill out forms. As part of utilizing our Services, you may be asked for personal information through online district forms, which is information requested directly from the Client. We encrypt and store documents made available by Clients and make the contents available only to those whom are invited to view or sign these forms. We restrict our employees’ access to this information so that their access is only as reasonably necessary for us to provide services in supporting the Client. If you require support when using our Services, we may collect additional information in order to authenticate you, including, but not limited to: your name, your address, or your email address.
We use your personal information to facilitate the services you request on our Site, such as delivering you Service-related information. You may opt out of any communications initiated by through opt out links on emails or by contacting email@example.com from the related email address or phone number.
As part of using our Services, we may use your personal information in the file we maintain about you and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe exchange of documents for signature and delivery; collect fees owed; authenticate users; customize your experience; detect and protect against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you or the Client at the time of contracting Informed K12 for Services. If you sign up for an account for our Service under a Client organization, we may use your contact information to inform you about updates to our Service features. If you wish to no longer receive these informational updates, you may follow the unsubscribe instructions contained in each of the email communications you receive. For fraud prevention and security purposes, our contracts with the Client allow us to compare and review your personal information for errors, omissions, and for accuracy in efforts to monitor and prevent fraud.
If you are the primary contact of the Client using our Service, we may use your personal information information to contact you regarding billing to provide associated support for payment.
As a matter of policy, we do not sell or rent any of your personal information to third parties. The following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our Services or support our Site.
Legal Requests. Informed K12 cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights that to help protect you, our Clients, and the Informed K12 community from bad actors.
Our Site offers publicly accessible blogs. You should be aware that any information you provide in these blogs may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at firstname.lastname@example.org.
Clients may choose to have authorized users as Account Holders with varying levels of permissions. The Service may allow Account Holders limited access to personal information from other Users and Account Holders within the same district. Account Holder permissions are detailed here.
As an Account Holder, you agree that, with respect to other Users' information that you obtain through the Site or through a Informed K12-related communication or Informed K12-facilitated transaction, Informed K12 hereby grants to you a license to use such information only for: (a) Informed K12-related communications that are not unsolicited commercial messages, (b) using services offered through Informed K12 (e.g. document sending and signing), and (c) any other purpose as necessary to either your role as an employee of, or as authorized by, the Client. In all cases, you must give Users an opportunity to withdraw consent to sign electronically. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another User to any third party without our consent and the consent of that User. You agree that other Users may use your personal information to communicate with you in accordance with this Section.
If you choose to use our referral service to tell another contact about our Site, we will ask you for the contact’s name and email address. We will automatically send your contact an email inviting him or her to visit the Site. Informed K12 stores this information only for the purposes of sending email and of tracking the success of our referral program.
Your contact may contact us at email@example.com to request that we remove this information from our database.
Account Holders are responsible for all actions taken with your User ID and password and all actions taken with your account. Therefore we do not recommend that you disclose your Informed K12 password to any other Users or third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password and notify Informed K12 of the security compromise by contact firstname.lastname@example.org.
Site visitors may request to review or change any personal information in our files by emailing email@example.com.
Account Holders have the ability to automatically review and change the information you submit to us by logging into the Services and entering in the new information yourself. You can change your password, contact information and user preferences by going to your account profile. You must promptly update your personal information if it changes or is inaccurate. Changing your personal information will not impact any completed transactions.
As a User of our Services, you may be requested to enter personal information into Client forms. In accordance with our Terms of Service, data entered into Client forms is owned by the Client. At the discretion of the Client, you may be able to review and change your personal information. Requests to remove or edit personal information stored on Client forms must be escalated to and completed by an authorized Account Holder that is an active employee of the Client. Authorized Account Holders may also deactivate User accounts from their organization.
Upon request from a verified and authorized employee of the Client, we can destroy personal data from our active databases. Such information will be deactivated and destroyed as soon as reasonably possible based on the Account Holder's activity and in accordance with our data destruction policy and applicable law.
As is required by law, upon the request of the the District or after the Data Retention Period upon termination of the Agreement, all student personal information that has been shared as part of the Services will be destroyed.
Any information collected through the Site or Service is stored and processed in the United States. If you use our Site or Service outside of the United States, you consent to have your data transferred to the United States. We use administrative, technical and physical procedures and safeguards to protect your personal information against loss or theft, as well as unauthorized access and disclosure to protect your privacy, including encryption while data is in transit and at rest. We use industry-standard encryption technology to safeguard the information collected through the Site and Service. If there is any disclosure or access to any personally identifiable Student Data by an unauthorized party, we will notify the affected Client(s) and will use reasonable efforts to cooperate with their investigation of the incident.
If you have any questions about security on our Site or with our Services, you can contact us at firstname.lastname@example.org.
Children under 13: The Site or Service is not intended for children under the age of 13. Informed K12 does not target its Services or this Site to children under 13. Informed K12 does not knowingly collect personally identifiable information from children under the age of 13. Should we learn that we have inadvertently collected personally identifiable information from a child under the age of 13, we will take steps to promptly delete it, unless otherwise authorized by the District and upon the District providing documentation of parental consent. If you believe that we have inadvertently collected personal information from a child under 13 without proper consent, please contact us at email@example.com so we can take steps to delete the information.
Residents of the European Economic Area (EEA): We do not knowingly collect any personally identifiable information from residents of the European Economic Area (EEA). If you are a resident of the EEA, please do not sign up for our services or provide any personal information to us.
Beginning January 1, 2020, the California Consumer Privacy Act (“CCPA”) gives California residents certain rights with respect to the processing of your personal data (known as “personal information”, as described in under the CCPA).
Users and Account Holders of the Informed K12 Services consent to submit personal information through the Services as part of a contract with the Client (your district, school, or nonprofit organization). The Client retains ownership over personal information directly submitted through the Services. In addition to information you enter directly on forms, we collect personal information regarding how you use the Service in order to provide support and troubleshoot technical issues as agreed to through contracts with the Client. Any requests to delete individual personal information collected through the platform must come directly from the Client. Please contact the Client (e.g. your district or school) if you have questions about the personal information you are providing on the Informed K12 platform.