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Blog: From Paperwork Nightmares to Payroll Peace of Mind: Why We Went Digital for Extra Duty Pay

Written by Cherise Johnson | Dec 1, 2025 8:46:33 PM

Nothing tests morale faster than a missing payment for extra hours worked. One of the biggest headaches I’ve seen over the years isn’t calculating salaries; it’s processing all the extra earnings — the payments for tutoring, department chair stipends, summer work, coaching, and those Friday night football game workers.

For years, this process was a paper chase. Staff filled out paper forms, handed them to their principal, who signed and forwarded them to the district office. If anything got lost in the shuffle or sat on someone’s desk too long, payroll never knew to expect it. I can’t tell you how many times I heard, “But I turned it in!” only to find out it never made it to payroll.

This isn’t just an inconvenience — it affects morale. When someone works extra hours and doesn’t see that payment on their next paycheck, it sends a message, even if unintentionally, that their effort wasn’t valued.

What Other Districts Experienced

Windsor School District had the same struggle before switching to an electronic system. As Katrina Wicks, Instructional Technology Specialist, explained:

“People want to be paid on time. If they don’t get paid on time, it affects staff morale and their willingness to help with extra projects. Using electronic forms allowed us to validate approvals, keep everyone informed, and make it easy for payroll to process because everything is in one platform. Before, it was just a bunch of interoffice envelopes.”

Hallsville School District also faced the problem of forms never reaching payroll.

“Prior to going digital, our payroll department had no idea what to expect unless someone called them,” said Mary Brown, Assistant Superintendent of Finance. “Forms would sit on desks or be late getting initiated. People were told they’d get paid this month — and then they didn’t, because the paperwork never got there in time.”

Both districts saw immediate improvement after implementing a workflow automation platform. Staff, including teachers, could complete forms online, track their approval status, and know exactly when they’d be paid. Administrators could review and approve requests with a click instead of chasing paper.

The Advantages of Workflow Automation

This isn’t just about efficiency—it’s about creating a reliable system. Moving from paper to an online platform has several advantages:

  • Faster approvals. Digital workflows route forms to the right approver and send reminders. No more waiting for a stack of papers to make its way through campus mail.

  • Transparency for everyone. Employees can see where their request is in the process. Payroll staff at the district level have a clear picture of what’s been approved and what’s pending — so there are no surprises, especially at year-end.

  • Better documentation. Every step is time-stamped, creating an audit trail that shows exactly when approvals happened.

  • Fewer errors. Standardized online forms reduce missing information and help ensure compliance with district policies.
The result? Happier staff, smoother payroll cycles, and fewer last-minute scrambles. As Katrina puts it, “It’s one-stop shopping for staff. They know where to go, and they don’t have to wonder if their form is lost.”

 

A Culture Shift

The biggest impact isn’t just on payroll — it’s on culture. When people trust the system, they’re more willing to volunteer for those extra assignments that make schools run — tutoring after school, mentoring new teachers, coaching teams.

Digitizing extra earnings isn’t just a tech upgrade. It’s a promise to staff that their time is respected and their work will be recognized promptly. And that promise goes a long way in building a positive, collaborative workplace.


By:
Jenny Delgado

CASBO Certified CBO/Consultant
Retired Assistant Superintendent, Huntington Beach City School District

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